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0Day Forums Hacking & Exploits Social Hacking Help doing Logitech S/N

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Help doing Logitech S/N

Offline sniper453


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#1
09-18-2022, 08:10 AM
Hi I am trying to do a S/N se on Logitech with a g pro x super light mouse and they have asked for a video with a hand written note of the ticket number uploaded to a google drive should I try the corrupt file method?
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Offline rudely834034


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#2
09-18-2022, 09:37 AM
Quote:I am trying to do a S/N se on Logitech
Do note that Logitech warranty Is only for the original purchaser/owner of the product.

Quote:should I try the corrupt file method?
Logitech Is very stubborn at times, so do expect a lengthy process.
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Offline ranknesses450001


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#3
09-18-2022, 09:55 AM
Quote:(09-18-2022, 12:48 PM)monkey123. Wrote:

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They said they are internally reviewing my ticket and had transferred my ticket to another department that’s probably a bad sign right
It's pretty much standard procedure with most claims, so at this stage, there's no cause for concern.
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Offline red887


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#4
09-18-2022, 10:16 AM
Quote:(09-18-2022, 12:12 PM)mothered Wrote:

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Quote:I am trying to do a S/N se on Logitech
Do note that Logitech warranty Is only for the original purchaser/owner of the product.

Quote:should I try the corrupt file method?
Logitech Is very stubborn at times, so do expect a lengthy process.
They said they are internally reviewing my ticket and had transferred my ticket to another department that’s probably a bad sign right
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Offline disembowelment41004


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#5
09-18-2022, 12:29 PM
Quote:(09-18-2022, 11:10 AM)monkey123. Wrote:

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Hi I am trying to do a S/N se on Logitech with a g pro x super light mouse and they have asked for a video with a hand written note of the ticket number uploaded to a google drive should I try the corrupt file method?
I tried the corrupted video method, and they just didnt respond anymore. So as mothered already said it can get very lengthy and difficult. But keep us updated!
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Offline katharsis688316


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#6
09-19-2022, 12:58 AM
Quote:(09-18-2022, 03:20 PM)DHL Wrote:

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I tried the corrupted video method, and they just didnt respond anymore.
In such a case, request an escalation.
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Offline renatoqpwyp


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#7
09-20-2022, 04:49 AM
Quote:(09-18-2022, 12:52 PM)mothered Wrote:

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Quote: (09-18-2022, 12:48 PM)monkey123. Wrote:

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They said they are internally reviewing my ticket and had transferred my ticket to another department that’s probably a bad sign right
It's pretty much standard procedure with most claims, so at this stage, there's no cause for concern.
So we just go back and forth me sending the files and the rep saying we can’t view it. How should I respond with saying that I’m frustrated that he can’t do a simple task in a polite way?
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Offline clamber794


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#8
09-20-2022, 05:18 AM
corrupt file method does not work for logitech, you need to buy a video from photoshop manipulating services or from people who sell logitech proofs
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Offline mellicentwipyr


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#9
09-20-2022, 07:06 AM
Quote:(09-20-2022, 07:48 AM)duman Wrote:

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corrupt file method does not work for logitech, you need to buy a video from photoshop manipulating services or from people who sell logitech proofs
Yk any services that do that?
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Offline ensilage332286


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#10
09-20-2022, 07:59 AM
Quote:(09-20-2022, 07:40 AM)monkey123. Wrote:

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So we just go back and forth me sending the files and the rep saying we can’t view it.
That's what tends to happen.

But be sure to keep changing the file format, and assure the rep It's working perfectly fine on your end. It gives the Impression that you're doing your utmost best to resolve the matter.

Quote:(09-20-2022, 07:40 AM)monkey123. Wrote:

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How should I respond with saying that I’m frustrated that he can’t do a simple task in a polite way?
^ Exactly as you've stated.
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