Zalando help

Hi guys
recently made an order of 5 items on Zalando
trousers 90
sweater 190
shorts 60
tee 15
socks 10
I was planning on doing a partial empty box claim saying that only the socks and tee arrived, but I've seen people claiming that they have weighed the parcels, do you think this method will still work, the account I used was six years old, but it's only had one order on it before,

Packages are weighed when dispatched, and also when they reach the carrier's depot.

What Is the total weight of the Items you're planning to SE?

I’m not a sure but the weight of all of it is significantly more that the weight of just the tee shirt and some socks I can imagine

(05-04-2020, 12:16 PM)cking299 Wrote:

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I’m not a sure but the weight of all of it is significantly more that the weight of just the tee shirt and some socks I can imagine

When using the partial/missing Item method, It's of the utmost Importance to take the weight Into consideration.